Terms of Service

Who I am

This website and the products sold on it are operated by Tarek Alexander, doing business as ohqay, based in Calgary, Alberta, Canada. In these terms, “I”, “me”, and “ohqay” refer to that business. You can reach me any time at ohqay@icloud.com.

What these terms cover

These terms apply to your use of ohqay.com and to the software I sell here — currently Latent, an OFX plugin for DaVinci Resolve, with more products to come. By using the site or buying a product, you agree to these terms.

Purchases and payment

Orders are processed by Paddle.com, my merchant of record. Paddle is the seller of record for your purchase: it handles the checkout, your payment details, receipts, and any sales tax or VAT that applies where you live. Paddle's own buyer terms and privacy policy apply to the checkout, and its name may appear on your card statement. I never see your card number.

After purchase, you receive your license key by email, usually within minutes, and download the software directly from this site.

Your license

When you buy one of my products, you're buying a perpetual license — pay once, own it outright. The license is personal, non-exclusive, and non-transferable. One license covers one person, installed and activated on the machines that person uses.

The Latent Founders Edition includes the v1.0 release when it ships and every update through v1.x. Version 2.0, when it exists, will be a paid upgrade.

You agree not to:

• share, publish, or resell your license key
• redistribute, sublicense, or rent the software
• reverse-engineer, decompile, or modify the software, except where the law expressly permits it

Activation

The software contacts my licensing server once, when you activate your license. After that it runs fully offline. If you run into activation trouble — a machine change, a reinstall, anything — email me and I'll sort it out.

Free trial

A free, watermarked trial is available so you can evaluate the software on your own machine and footage before buying. The trial is provided as-is, for evaluation only.

Refunds

Every purchase comes with a 30-day money-back guarantee, no questions asked. The details are in the refund policy.

Ownership

The software, this website, and everything on them — code, images, copy, and design — remain the property of ohqay or its licensors. Your license gives you the right to use the software; it doesn't transfer ownership of it.

Warranty and liability

I build this software with a lot of care, but it's provided “as is” without warranties beyond those the law requires. To the maximum extent the law allows, my total liability for any claim connected to a product or this site is capped at the amount you paid for the product. Nothing in these terms takes away consumer rights that your local law says can't be waived.

Changes

I may update these terms from time to time — for example when a new product launches. The date at the top always reflects the latest version, and continuing to use the site or software after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Alberta, Canada, and any dispute will be handled by the courts of Alberta — except where your local consumer law gives you the right to something different.